FAQ
Find answers to our most frequently asked questions.
Shipping & returns
What if it doesn’t work for me?
At J's Storefront, your satisfaction is our utmost priority. We stand behind the quality and effectiveness of our products, and we're confident they will exceed your expectations. That's why we offer a 30-day money-back guarantee – to give you the peace of mind you deserve when making a purchase from us.
How long does shipping take?
Tracked + Insured 7-11 Business Days.
Priority (Skip the line) 7-11 Business Days order is fulfilled before all others with Tracked + Insured.
Have further questions? Contact us
How much is shipping? Where do you ship to?
Shipping prices will vary depending on item. We ship to 20+ countries around the world. If you can enter your address at checkout, we can ship to you!
Can you tell me more about your shipping process?
Orders can take up to 4 business days to be processed before shipment.
Any possible taxes and duties applicable to your order may be applied by customs and are the sole responsibility of the customer.
Have further questions? Contact us
How can I track my order?
We will send you a tracking number to your email once your package has been shipped. Please track your order using our tracking page.
Will I pay customs?
In most cases, you will not be charged any customs fees. However, customs charges are out of our control and are dependent on the local government. If your order is subject to customs charges, you will be responsible to pay them.